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Thank you for making Last Mile Leaders Americas 2025 more than an event - it was a moment brought to life by a passionate community, grounded in honest dialogue, and driven by a shared vision for the future of U.S. logistics.
America will see 1,000 New Logistics Firms by 2030 — and the Last Mile Will Define Them
Last Mile Leaders Americas 2025, hosted at The Gwen in Chicago, was more than an event. It was a moment brought to life by a passionate community, grounded in honest conversations, and driven by a shared vision for what’s next. From the launch of Eye on the Last Mile 5.0 to dynamic panels, networking sessions, the flagship Last Mile Awards, and even a magician performance, it all came alive through the energy of those in the room. We saw clear momentum toward a future where AI empowers people, shippers and carriers collaborate as partners, and the supply chain begins—not ends—with the customer. This isn’t just a trend - it’s a shift. And it’s only just beginning.
Learn about the latest trends from the Eye on the Last Mile Report that are shaping the future of home deliveries
Actionable strategies for retailers to leverage automation and AI to turn order to post-purchase engagement into a competitive advantage.
Learn how AI is reshaping operations, customer experience, and cost efficiency. Discover how to move from experimentation to real-world impact.
Unlock the power of predictive logistics with digital twins. Discover how this technology helps in building a more resilient and efficient last-mile network.
These prominent global brands came together at the Last Mile Leaders event in Chicago
Enjoy a captivating live performance by Jack Kelly, renowned comedian and magician. Experience laughter, wonder, and an unforgettable evening of entertainment.
Exclusive Insight: This session will unveil the latest trends from FarEye's flagship report- Eye on the Last Mile providing data-driven insights on how last-mile players, are adapting to economic pressures, operational complexities, and shifting customer behaviors.
Increasingly, customers are making purchase decisions based on greener delivery options. The pressure is on shippers and carriers to reduce their environmental footprint, particularly in the crucial last mile of delivery. This session, brings together leading experts, shippers and carriers who have successfully integrated low-emission strategies into their supply chains. We'll uncover how they're achieving significant reductions in carbon emissions without compromising efficiency or profitability. Topics will include the adoption of electric vehicle fleets, innovative route optimization software, and the strategic use of data to drive greener decisions.
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Carriers today operate in a high-pressure environment—rising fuel costs, labor shortages, and growing customer demands. This roundtable will explore innovative optimization strategies, from dynamic route planning and predictive analytics to network consolidation and automation. Learn how top carriers are driving efficiency while maintaining service excellence in a rapidly evolving logistics landscape.
Actionable strategies for retailers: Customer experience journey starts with discovery of product through to the checkout, where clear delivery options and real-time stock insights set customer expectations. This session will explore how retailers can leverage automation and AI, to provide accurate ETAs, set up proactive notifications, and enable frictionless returns, enhancing customer loyalty. Learn how personalised communication, instant support, and delivery transparency can turn post-purchase engagement into a competitive advantage.
In today's dynamic marketplace, manufacturers and producers are increasingly expanding or bypassing traditional retail channels to connect directly with their customers. This session brings together industry leaders who have successfully implemented robust D2C strategies. We'll explore the compelling advantages of D2C, from enhanced profit margins and invaluable customer data to direct brand building. Our panelists will share real-world insights on navigating the complexities of D2C order to door logictics and crafting personalized customer experiences as well as what they expect from their partners carriers.
From autonomous WISMO bots to dynamic route planning, AI is no longer a futuristic idea — it’s actively transforming last mile logistics. In this fireside chat, we will break down how AI is reshaping operations, customer experience, and cost efficiency. Discover how to move from experimentation to real-world impact, and what it takes to be AI-ready today.
The last mile isn’t a standalone, end-of-the-line activity. It begins with the first click at checkout, where the foundation for a seamless delivery experience is laid. In this panel, top retailers will discuss how to transform the last mile from a siloed operation into a fully integrated process that starts from the very first customer interaction.
Pulling the curtain on on what’s live, what’s launching, and how AI is evolving from buzzword to backbone across use cases like routing, carrier selection, service time optimization, and visibility. Learn how delivery leaders are embedding intelligence across their stack.
Network over free flowing cocktails and hors d'oeuvres while Jack Kelly, tickles your funny bone and primes everyone for the main event.
Experience an evening of comedy, magic, and surprise as Jack Kelly brings the curtain down on Day 1 with an unforgettable closing act.
Join us in celebrating the leaders transforming last-mile delivery. The visionaries who are challenging the status quo, redefining consumer experiences, and moving the world forward.
The efficiency of the last mile is profoundly impacted by the strength of the mid-mile. This panel brings together leading carriers who excel in cartage, freight, B2B, and LTL operations. We'll explore how their strategic control and optimization of the mid-mile—the crucial link between distribution centers and final delivery hubs—significantly enhances last-mile speed, reliability, and cost-effectiveness. Panelists will share insights on leveraging technology, consolidating shipments, optimizing routes, and building robust networks to create seamless flow. Discover how mastering the mid-mile is key to unlocking superior last-mile performance and customer satisfaction.
Unlock the power of predictive logistics with this session where we demystifies the concept of a digital twin as a virtual replica of your entire last-mile operation. We'll explore how these sophisticated models are revolutionizing market design and optimization. Learn how a digital twin allows you to simulate various scenarios – from new delivery region and fleet changes to warehouse locations and demand fluctuations – without real-world risk. Discover how this technology helps with market design and planning, optimize resource allocation, reduce costs, enhance customer experience, and ultimately build a more resilient and efficient last-mile network.
Pulling the curtain on on what’s live, what’s launching, and how AI is evolving from buzzword to backbone across use cases like routing, carrier selection, service time optimization, and visibility. Learn how delivery leaders are embedding intelligence across their stack.
Last Mile Leaders is a series of events bringing together global last mile leaders to shape the future of logistics.
"Eye on the Last Mile" is a strategic report series uncovering disruptions, trends, and opportunities in last mile logistics.
Last Mile Talks is a dynamic short video series focused on addressing real-world last-mile challenges and their solutions.
Gain insights from real use cases and learn how top brands are building the future of last-mile
Engaging sessions on innovations, challenges and the road ahead for the last-mile.
Be part of our silent auction fundraiser—enjoy an evening of giving back.
Sponsoring The Last Mile Leaders event is a strategic investment that can yield significant returns in terms of brand visibility, networking, lead generation, and industry insights.
Here’s how sponsors have elevated their presence and influence in earlier editions:
Gain exposure to a global audience of industry experts, decision-makers, and influencers, placing your brand at the center of industry conversations.
Build valuable connections with top-tier leaders and decision-makers from South Africa.
Elevate your brand and showcase your cuting-edge solutions to an audience of logistics professionals, increasing your market presence.
Benefit from extensive media exposure, including press releases, social media shoutouts, and placement in event marketing materials.
Take the stage and present your offerings, demonstrating leadership and expertise to an influential audience.
Join ongoing conversations via Last Mile Talks and upcoming regional events.
Join Last Mile Leaders hosted at one of the most iconic venues in the heart of Chicago. Experience two days of transformative discussions, visionary speakers, and powerful networking opportunities.
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