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These prominent global brands are set to join us at the Last Mile Leaders event in Chicago.
The last mile is at a crossroads—rising costs, sustainability demands, and evolving customer expectations are redefining the rules of the game. There’s no simple fix, but one thing is clear: we can’t solve these challenges alone. That’s why we built Last Mile Leaders to empower businesses to navigate challenges and drive the future of last-mile logistics.
Last Mile Leaders is a series of events bringing together global last mile leaders to shape the future of logistics.
"Eye on the Last Mile" is a strategic report series uncovering disruptions, trends, and opportunities in last mile logistics.
Last Mile Talks is a dynamic short video series focused on addressing real-world last-mile challenges and their solutions.
Gain insights from real use cases and learn how top brands are building the future of last-mile
Engaging sessions on innovations, challenges and the road ahead for the last-mile.
Be part of our silent auction fundraiser—enjoy an evening of giving back.
Exclusive Insight: This session will unveil the latest trends from FarEye's flagship report- Eye on the Last Mile providing data-driven insights on how last-mile players, are adapting to economic pressures, operational complexities, and shifting customer behaviors.
Actionable strategies for retailers: Customer experience journey starts with discovery of product through to the checkout, where clear delivery options and real-time stock insights set customer expectations. This session will explore how retailers can leverage automation and AI, to provide accurate ETAs, set up proactive notifications, and enable frictionless returns, enhancing customer loyalty. Learn how personalised communication, instant support, and delivery transparency can turn post-purchase engagement into a competitive advantage.
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Increasingly, customers are making purchase decisions based on greener delivery options. The pressure is on shippers and carriers to reduce their environmental footprint, particularly in the crucial last mile of delivery. This session, brings together leading experts, shippers and carriers who have successfully integrated low-emission strategies into their supply chains. We'll uncover how they're achieving significant reductions in carbon emissions without compromising efficiency or profitability. Topics will include the adoption of electric vehicle fleets, innovative route optimization software, and the strategic use of data to drive greener decisions.
Carriers today operate in a high-pressure environment—rising fuel costs, labor shortages, and growing customer demands. This roundtable will explore innovative optimization strategies, from dynamic route planning and predictive analytics to network consolidation and automation. Learn how top carriers are driving efficiency while maintaining service excellence in a rapidly evolving logistics landscape.
In today's dynamic marketplace, manufacturers and producers are increasingly expanding or bypassing traditional retail channels to connect directly with their customers. This session brings together industry leaders who have successfully implemented robust D2C strategies. We'll explore the compelling advantages of D2C, from enhanced profit margins and invaluable customer data to direct brand building. Our panelists will share real-world insights on navigating the complexities of D2C order to door logictics and crafting personalized customer experiences as well as what they expect from their partners carriers.
The last mile isn’t a standalone, end-of-the-line activity. It begins with the first click at checkout, where the foundation for a seamless delivery experience is laid. In this panel, top retailers will discuss how to transform the last mile from a siloed operation into a fully integrated process that starts from the very first customer interaction.
The last mile is the critical touchpoint where customer experience is made or broken. This session explores why a growing number of retailers are taking greater ownership of their last-mile delivery operations, moving beyond traditional third-party reliance. Our panel of retail leaders will share their journeys in gaining more control, discussing strategies such as building in-house delivery capabilities, leveraging advanced logistics technology, optimizing fulfillment networks, and enhancing direct customer communication. Discover how these brands are transforming the delivery experience, strengthening brand loyalty, gaining valuable data insights, and ultimately driving customer satisfaction and competitive advantage.
From autonomous WISMO bots to dynamic route planning, AI is no longer a futuristic idea — it’s actively transforming last mile logistics. In this fireside chat, we will break down how AI is reshaping operations, customer experience, and cost efficiency. Discover how to move from experimentation to real-world impact, and what it takes to be AI-ready today.
Enjoy an evening of networking, cocktails, and hors d’oeuvres as comedian and magician Jack Kelly mingles with guests and sets the stage for an unforgettable night.
The efficiency of the last mile is profoundly impacted by the strength of the mid-mile. This panel brings together leading carriers who excel in cartage, freight, B2B, and LTL operations. We'll explore how their strategic control and optimization of the mid-mile—the crucial link between distribution centers and final delivery hubs—significantly enhances last-mile speed, reliability, and cost-effectiveness. Panelists will share insights on leveraging technology, consolidating shipments, optimizing routes, and building robust networks to create seamless flow. Discover how mastering the mid-mile is key to unlocking superior last-mile performance and customer satisfaction.
Unlock the power of predictive logistics with this session where we demystifies the concept of a digital twin as a virtual replica of your entire last-mile operation. We'll explore how these sophisticated models are revolutionizing market design and optimization. Learn how a digital twin allows you to simulate various scenarios – from new delivery region and fleet changes to warehouse locations and demand fluctuations – without real-world risk. Discover how this technology helps with market design and planning, optimize resource allocation, reduce costs, enhance customer experience, and ultimately build a more resilient and efficient last-mile network.
Pulling the curtain on on what’s live, what’s launching, and how AI is evolving from buzzword to backbone across use cases like routing, carrier selection, service time optimization, and visibility. Learn how delivery leaders are embedding intelligence across their stack.
Sponsoring The Last Mile Leaders event is a strategic investment that can yield significant returns in terms of brand visibility, networking, lead generation, and industry insights.
Here’s how sponsors have elevated their presence and influence in earlier editions:
Gain exposure to a global audience of industry experts, decision-makers, and influencers, placing your brand at the center of industry conversations.
Build valuable connections with top-tier leaders and decision-makers from South Africa.
Elevate your brand and showcase your cuting-edge solutions to an audience of logistics professionals, increasing your market presence.
Benefit from extensive media exposure, including press releases, social media shoutouts, and placement in event marketing materials.
Take the stage and present your offerings, demonstrating leadership and expertise to an influential audience.
Join us at The Last Mile Leaders Event, hosted at one of the most iconic venues in the heart of Chicago. From 21st to 22nd August, experience two days of transformative discussions, visionary speakers, and powerful networking opportunities with logistics and supply chain leaders shaping the future of last-mile delivery.
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