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Exclusive Insight: This session will unveil the latest trends from FarEye's flagship report- Eye on the Last Mile providing data-driven insights on how last-mile players, are adapting to economic pressures, operational complexities, and shifting customer behaviors.
Increasingly, customers are making purchase decisions based on greener delivery options. The pressure is on shippers and carriers to reduce their environmental footprint, particularly in the crucial last mile of delivery. This session, brings together leading experts, shippers and carriers who have successfully integrated low-emission strategies into their supply chains. We'll uncover how they're achieving significant reductions in carbon emissions without compromising efficiency or profitability. Topics will include the adoption of electric vehicle fleets, innovative route optimization software, and the strategic use of data to drive greener decisions.
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Carriers today operate in a high-pressure environment—rising fuel costs, labor shortages, and growing customer demands. This roundtable will explore innovative optimization strategies, from dynamic route planning and predictive analytics to network consolidation and automation. Learn how top carriers are driving efficiency while maintaining service excellence in a rapidly evolving logistics landscape.
Actionable strategies for retailers: Customer experience journey starts with discovery of product through to the checkout, where clear delivery options and real-time stock insights set customer expectations. This session will explore how retailers can leverage automation and AI, to provide accurate ETAs, set up proactive notifications, and enable frictionless returns, enhancing customer loyalty. Learn how personalised communication, instant support, and delivery transparency can turn post-purchase engagement into a competitive advantage.
In today's dynamic marketplace, manufacturers and producers are increasingly expanding or bypassing traditional retail channels to connect directly with their customers. This session brings together industry leaders who have successfully implemented robust D2C strategies. We'll explore the compelling advantages of D2C, from enhanced profit margins and invaluable customer data to direct brand building. Our panelists will share real-world insights on navigating the complexities of D2C order to door logictics and crafting personalized customer experiences as well as what they expect from their partners carriers.
From autonomous WISMO bots to dynamic route planning, AI is no longer a futuristic idea — it’s actively transforming last mile logistics. In this fireside chat, we will break down how AI is reshaping operations, customer experience, and cost efficiency. Discover how to move from experimentation to real-world impact, and what it takes to be AI-ready today.
The last mile isn’t a standalone, end-of-the-line activity. It begins with the first click at checkout, where the foundation for a seamless delivery experience is laid. In this panel, top retailers will discuss how to transform the last mile from a siloed operation into a fully integrated process that starts from the very first customer interaction.
Pulling the curtain on on what’s live, what’s launching, and how AI is evolving from buzzword to backbone across use cases like routing, carrier selection, service time optimization, and visibility. Learn how delivery leaders are embedding intelligence across their stack.
Network over free flowing cocktails and hors d'oeuvres while Jack Kelly, tickles your funny bone and primes everyone for the main event.
Experience an evening of comedy, magic, and surprise as Jack Kelly brings the curtain down on Day 1 with an unforgettable closing act.
Join us in celebrating the leaders transforming last-mile delivery. The visionaries who are challenging the status quo, redefining consumer experiences, and moving the world forward.
The efficiency of the last mile is profoundly impacted by the strength of the mid-mile. This panel brings together leading carriers who excel in cartage, freight, B2B, and LTL operations. We'll explore how their strategic control and optimization of the mid-mile—the crucial link between distribution centers and final delivery hubs—significantly enhances last-mile speed, reliability, and cost-effectiveness. Panelists will share insights on leveraging technology, consolidating shipments, optimizing routes, and building robust networks to create seamless flow. Discover how mastering the mid-mile is key to unlocking superior last-mile performance and customer satisfaction.
Unlock the power of predictive logistics with this session where we demystifies the concept of a digital twin as a virtual replica of your entire last-mile operation. We'll explore how these sophisticated models are revolutionizing market design and optimization. Learn how a digital twin allows you to simulate various scenarios – from new delivery region and fleet changes to warehouse locations and demand fluctuations – without real-world risk. Discover how this technology helps with market design and planning, optimize resource allocation, reduce costs, enhance customer experience, and ultimately build a more resilient and efficient last-mile network.
Pulling the curtain on on what’s live, what’s launching, and how AI is evolving from buzzword to backbone across use cases like routing, carrier selection, service time optimization, and visibility. Learn how delivery leaders are embedding intelligence across their stack.
Network and collaborate with global operators and decision-makers to shape what’s next in last-mile logistics.
The EDGE Awards recognise last-mile leaders who have challenged norms, driven transformation, and delivered measurable impact.
"Eye on the Last Mile" report uncovers shifts, disruptions, and opportunities shaping last-mile delivery across markets.
Last Mile Talks is a short-form video series featuring APAC leaders sharing what’s working in last-mile delivery and orchestration.
Hear directly from brands on what actually moved the needle with lessons learned along the way.
Candid discussions on the challenges shaping last-mile delivery today and tomorrow.
End the day with a curated experience designed for meaningful connections conversations that don’t happen on stage.
Engage directly with senior last-mile, supply chain, and operations leaders who hold real buying influence.
Build meaningful relationships with decision-makers through curated, closed-door interactions.
Position your brand as a trusted industry voice through research-led insights and peer-driven formats.
Extend your impact through PR, content, and social storytelling as part of the global Last Mile Leaders platform - before, during, and after the event.
Secure curated speaking opportunities and premium booth presence to demonstrate expertise, spark high-intent discussions, and advance real business outcomes.
Last Mile Leaders (LML) is invite-only, industry-led forum for APAC leaders to move from legacy systems to Delivery Orchestration. Across APAC, buyers are looking to upgrade, replace, or rationalise existing TMS and last-mile systems that can no longer handle cost pressure, fragmentation, and service expectations.Last Mile Leaders APAC is built around this reality, and creates space for operators to step back from execution and compare how they’re solving core challenges - openly, practically, and peer-to-peer.
